All items are custom made pieces that are designed, printed and handmade to order in Brisbane, Australia. Please let me know if you have any questions regarding production times and if you need an item soon than the specified production time please email to confirm prior to ordering so that I can ensure that your order will arrive in time.

How long does it take to receive my order? 

Standard production time is 2-3 weeks plus postage depending on location.

I design, print, construct, sew and pack all items in the order that they placed on the website, so please allow me this time to create your personalise.  During peak periods, these production times may be extended so please allow additional time for your order to reach you.

Regular Delivery and Express Delivery options only refer to the method of posting ie. Australia Post/Courier Service. It does not speed up production time if you pay for Express Postage. 

Can I get my order faster than specified production time? 

Yes! I now offer a "Rush Order Service" on the website that speeds up production to only 4 Business Days*. Available for all personalised designs listed on the website, excludes custom order requests for new designs/styles. 

*Does not include weekends or public holidays. Orders placed after 12pm BRISBANE TIME, willl begin production the following day.

Can I make changes to my order?

Unfortunately, once your order has been placed and your designed has been created and made, no changes can be made.

Do you offer Refunds?

Unfortunately I do not offer refunds as each item is handmade with your specifications and personalised with your chosen name. 

MANUFACTURING PROCESS

1. Once you make an order it will go into production the following day.

2. Artwork for your personalised item is created and collated into a weekly batch for printing.

3. Artwork is then digitally printed onto fabric in my studio. 

4. Once printed, I then cut and sew each piece in the order that they were made.

5. When your order is complete I will pack for sending and then email a dispatch notice with tracking information to you.

There is a set process to manufacture all Made Just 4 U items as they are all personalised and unique, please allow the given timeframe to produce goods.